Oh Snap 360 Photo Booth ("we," "us," or "our") is committed to protecting the privacy of our clients and their guests. This Privacy Policy outlines how we collect, use, and safeguard personal information in connection with our 360 Photo/Video Booth rental services.
1. Information We Collect
- Personal Information: When you book our services, we may collect personal information such as your name, email address, phone number, and event details (e.g., date, location).
- Payment Information: To process your booking, we collect payment information such as credit card details or other payment method data. This information is securely handled by our payment processor and is not stored on our servers.
- Photos and Videos: During your event, our 360 Photo/Video Booth captures images and videos of you and your guests. These files are stored temporarily on our secure systems for processing and delivery.
2. How We Use Your Information
- Service Delivery: We use your personal information to provide and manage our 360 Photo/Video Booth rental services, including booking, setup, and customer support.
- Communication: We may use your contact information to communicate with you about your booking, send reminders, or notify you of any changes.
- Marketing: With your consent, we may use photos and videos captured during your event for promotional purposes on our website, social media, and marketing materials. You can opt out of this use by informing us in writing before or during the event.
- Legal Compliance: We may use or disclose your information to comply with applicable laws, regulations, or legal processes.
3. Information Sharing and Disclosure
- Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, cloud storage providers). These providers are required to maintain the confidentiality and security of your information.
- Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the new owners as part of the transaction.
4. Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
- Personal Information: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
- Photos and Videos: Media files captured during your event are typically retained for 30 days after delivery to ensure customer satisfaction and to address any issues that may arise. After this period, the files are permanently deleted unless otherwise requested.
6. Your Rights
- Access and Correction: You have the right to access and request correction of your personal information held by us. To do so, please contact us using the details provided below.
- Opt-Out: You can opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date. We encourage you to review this policy periodically.